Consumer Protection 

Newsletter

NEWSLETTER 

Vidhut Sudhar (in Hindi) is the name of our new newsletter on the Power Reforms programe in Rajasthan.

N0.4 Oct.- Dec 2001

The 5^th Estate or Panchva Stambh (in Hindi) is the name of the newsletter of our project on “Promoting State Accountability and Citizen Empowerment through Budget Analysis”(SAP) being implemented in Rajasthan. This is a quarterly publication and also being published in print. The 5^th Estate symbolise the people in a democracy with rest of the pillars legislature, judiciary, executive and media. Targeted sections of the society are women, marginal farmers and agricultural labours.    

The 5th Estate No.01

The 5th Estate No.02

The 5th Estate No.03

The 5th Estate No.04

E-NEWSLETTER 

The 5^th Estate: an electronic-newsletter is also published by the centre with the objective to insure the information about the project to the interested person around the globe.

THE 5TH ESTATE (EB) ISSUES NO. 18
THE 5TH ESTATE (EB) ISSUES NO. 17
THE 5TH ESTATE (EB) ISSUES NO. 16
THE 5TH ESTATE (EB) ISSUES NO. 15
THE 5TH ESTATE (EB) ISSUES NO. 14
THE 5TH ESTATE (EB) ISSUES NO. 13
THE 5TH ESTATE (EB) ISSUES NO. 12
THE 5TH ESTATE (EB) ISSUES NO. 11
THE 5TH ESTATE (EB) ISSUES NO. 10
THE 5TH ESTATE (EB) ISSUES NO. 09
THE 5TH ESTATE (EB) ISSUES NO. 08
THE 5TH ESTATE (EB) ISSUES NO. 07
THE 5TH ESTATE (EB) ISSUES NO. 06
THE 5TH ESTATE (EB) ISSUES NO. 05
THE 5TH ESTATE (EB) ISSUES NO. 04
THE 5TH ESTATE (EB) ISSUES NO. 03
THE 5TH ESTATE (EB) ISSUES NO. 02
THE 5TH ESTATE (EB) ISSUES NO. 01

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BRIEFING PAPERS 

Dabhol: A Lesson for All (No. 1/2002)

Why a Consumer Policy? (No.10/1995)

Integrated  Consumer Policy - The Rational Base for Protecting Consumers (No.3/1996)

Curbing Inflation and Rising Prices - The Need for Price Monitoring (No.5/1996) 

Nagrik Adhikar Patra--Arthik Sudharon ki Aur Pahal (Citizens Charter--An Initiative Towards Economic Reforms)

GUIDES

How to Get Back Your Scooter Deposit?

A case study of LML vs. the Consumer Protection Act, 1985(#8901, Rs.20)

How to Get Redressal Under COPRA? (Bilingual--English & Hindi)

A small guide for consumers on how to use the Consumer Protection Act. (# 9507, Rs.10) 

Electricity - A Guide for Consumers (Bilingual--English & Hindi)

How to resolve consumer complaints on electricity problems.(# 9504, Rs.10)

Drinking Water - A Guide for Consumers (Bilingual-English & Hindi)

How to resolve consumer complaints on drinking water problems.(# 9505, Rs.10) 

Public Transport - A Guide for Consumers (Bilingual--English & Hindi)

How to resolve consumer complaints in the transportation sector.(# 9506, Rs.10)

Medical Negligence - A Guide for Consumers (Bilingual-English & Hindi)

How to tackle cases of medical negligence.(#9509, Rs.10) 

REPORTS

 The United Nations Guidelines For Consumer Protection--Taking Them Forward

A Report of the lobbying visit to Geneva during the ECOSOC meeting 14-17 July 1995 and its outcome containing the Resolution of 28th July of the ECOSOC seeking expansion of the UN Guidelines for Consumer Protection into the areas of sustainable consumption patterns, UN Secretary General’s Reports of 1995 and 1992 reviewing the implementation of the Guidelines and the Guidelines itself. A collection for persons interested in all the documentation on the international work on consumer protection compiled in one place. (#9503, Rs.30/US$15)

 DOCUMENTATION

Women As Disadvantaged Consumers

This paper discusses the problems faced by women in everyday life in a male dominated society. The main purpose is to sensitise our grassroot networkers about the problems that women face in the society. (# 9812, Rs.15/US$5)

How To Survive As A Consumer

This book is the first in the series of publications under the serial title Caveat Emptor, the Latin legal maxim for Buyers Beware. The book is composed from a compilation of 100-plus articles for the column which appeared in the Sunday edition of The Economic Times, New Delhi since its inception in October 1990 to 1994. This bilingual publication (in English an Hindi) aims to serve many purposes, including A to Z encyclopaedia for consumer redressal, law for the layperson, invaluable reference for students, business, government, consumer courts, lawyers and consumers on Consumer Protection Act (COPRA) as amended until June 1993, and training manual on COPRA for activists, para-legals, and even lawyers. (#9808, Rs.100/US$12 + 20% packing/postage) 
 

COPRA and the Supreme Court

A compendium of decisions given by the Supreme Court of India on different subjects for creating awareness among the people about their rights and knowledge of law as consumer. 
(#9906, Rs.15/US$5) 

State of the Indian Consumer: Analyses of the Implementation of the UN Guidelines for Consumer Protection, 1985 in India

The UN Guidelines for Consumer Protection, 1985 outlined eight consumer rights. In India, the Consumer Protection Act, 1986 mentioned six consume rights. The report analyses the state of implementation of the UN Guidelines in India. (Rs.200/US$25)

Consuming Our Common Future - Greening the UN Guidelines for Consumer Protection and Taking Them Forward

“The Earth provides enough to satisfy every man’s needs, but not for anybody’s greed”: Mohandas Karamchand Gandhi. Anchored on this immortal quotation, the paper written by Pradeep S Mehta and Shivani Prasad discusses the need for amending the UN Guidelines for Consumer Protection to cover sustainable consumption patterns, and other measures necessary for governments to promote better protection of consumers in the era of globalisation and liberalisation. (free of cost)

For more information please write to us.  

CUTS Centre for Consumer Action, Research and Training (CART)

D-222, Bhaskar Marg 
Bani Park, Jaipur 302 016, India 
Ph:    +91(0)141-228 2821-3 
Fax:  91.141.2282823
E-mail:   cart@cuts.org